Privacy Policy

Effective Date: 27th Oct, 2025
Last Updated: 27th Oct, 2025

This Privacy Policy explains how Sundae Foods Inc. (“Sundae,” “we,” “us,” or “our”) collects, uses, and protects your personal data when you use our website https://sundaefoods.com and mobile applications (“Service”).

By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

1. Definitions

  • Service – our website, mobile applications, and related digital offerings.

  • Personal Data – information that identifies or can identify an individual (such as name, email, or profile details).

  • Usage Data – automatically collected data (e.g., device type, browser version, app activity).

  • Cookies – small files stored on your device that help websites or apps remember user preferences and improve functionality.

  • Controller – the entity responsible for deciding how and why your personal data is processed; in this case, Sundae Foods Inc.

  • Service Providers – trusted third parties that process data on our behalf (e.g., hosting, analytics, communication tools).

2. Who We Are

Sundae Foods Inc. is a company registered in Delaware, USA, and acts as the data controller for all personal information collected through our apps and website.

For privacy inquiries, contact us at hello@sundaefoods.com.

3. Information We Collect

We collect information to provide, improve, and personalize your experience.

a. Information You Provide

When creating or managing an account, you may provide:

  • Name and email address

  • Password (securely encrypted)

  • Gender, height, weight, and dietary preferences (optional)

  • Any other information voluntarily shared through your profile or app interactions

If you register using Google or Apple, we may receive your name and email from those platforms.

b. Automatically Collected Data

When you use the Service, we automatically collect:

  • Device type and operating system

  • IP address and approximate location

  • App or website usage activity (pages visited, time spent, clicks)

  • Diagnostic and crash data

c. Cookies and Tracking Technologies

We use cookies, pixels, and SDKs to understand how users interact with our services, improve functionality, and measure performance.

We use tools such as Google Analytics, Mixpanel, and Meta (Facebook) Pixel. These may place cookies on your device to help us analyze traffic and display relevant ads.

We never send personally identifiable data (like name or email) to these platforms.

You can manage or withdraw consent for cookies at any time through our on-site cookie banner or your browser settings.

4. Legal Basis for Processing (GDPR)

We process personal data on the following legal grounds:

  • Contractual necessity: to create and manage your account and provide our Service.

  • Legal obligation: to comply with laws or regulatory requirements.

  • Legitimate interests: to analyze usage, improve services, and perform marketing, provided these interests do not override your rights.

  • Consent: for optional analytics, marketing, or cookies — which you can withdraw anytime.

5. How We Use Your Information

We use your information to:

  • Operate and maintain the Service

  • Personalize your recipe and grocery experience

  • Improve and develop new features

  • Send updates, notifications, and marketing communications (with opt-out options)

  • Monitor usage patterns and app performance

  • Detect, prevent, and address technical or security issues

  • Comply with legal and regulatory obligations

We process data only when we have a valid legal basis, and always in line with applicable privacy laws.

6. Advertising and Remarketing

We may use advertising technologies such as Google Ads and Meta (Facebook) Pixel to display relevant ads and measure marketing effectiveness.
These services may track activity across websites to personalize content and ads.

You can adjust or withdraw consent for advertising cookies through our cookie banner or browser settings.

For more information, see:

7. How We Share Your Information

We do not sell personal information. We may share limited data only with:

  • Service Providers (e.g., hosting, analytics, email delivery, and push notifications)

  • Third-party integrations (Google Cloud, OpenAI, Apple, Google, Meta) to operate certain features

  • Legal authorities when required to comply with law or enforce rights

These third parties process data only on our behalf and are bound by confidentiality agreements.

8. International Transfers

Your data is stored on Google Cloud servers located in the EU, but may be accessed by authorized staff in other regions.
We take reasonable steps to ensure that your data receives adequate protection consistent with applicable privacy laws.

9. Data Retention

We retain personal data for as long as necessary to fulfill the purposes in this Privacy Policy, or as required by law (e.g., tax, accounting, or compliance).
If you delete your account, your data will be removed or anonymized within a reasonable time, unless legally required to retain it.

10. Data Security

We use encryption, authentication, and access controls to protect your personal data.
While we take all reasonable measures to safeguard data, no online service is 100% secure, and we cannot guarantee absolute security.

11. Your Rights

Depending on your location, you may have the following rights:

  • Access – request a copy of your personal data.

  • Rectification – correct inaccurate or incomplete data.

  • Erasure – request deletion of your data (“Right to be Forgotten”).

  • Restriction – limit how we process your data.

  • Portability – receive your data in a machine-readable format.

  • Objection – object to certain processing (e.g., marketing).

  • Withdraw consent – opt out of processing where consent applies.

You can exercise your rights by contacting us at hello@sundaefoods.com.
We may ask for identity verification before fulfilling requests.
We reserve the right to decline requests that are repetitive, excessive, or manifestly unfounded.

12. GDPR – EU and UK Users

If you are located in the EU, UK, or EEA, you have additional rights under the General Data Protection Regulation (GDPR).
You may contact us for any GDPR-related concerns at hello@sundaefoods.com or lodge a complaint with your local data protection authority.

13. California Privacy (CCPA & CalOPPA)

If you are a California resident, you have the right to:

  • Request access to the personal data we hold about you

  • Request deletion of your personal information

  • Opt out of certain data-sharing activities

We comply with the California Online Privacy Protection Act (CalOPPA) by providing a visible Privacy Policy link on our homepage.
We currently do not sell personal data and honor browser Do Not Track preferences.

For privacy requests under California law, contact us at hello@sundaefoods.com.

14. Children’s Privacy

Our Service is intended for users aged 18 and older.
We do not knowingly collect data from individuals under 18. If you believe someone under 18 has provided personal information, please contact us to remove it.

15. How to Withdraw Consent or Manage Cookies

You can change or withdraw your cookie consent at any time through our website’s cookie banner or by adjusting your browser settings.
Disabling non-essential cookies may affect certain features, but essential cookies will remain active to enable core functionality.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically. All updates will be posted on our website with a revised “Last Updated” date.
By continuing to use the Service after changes are posted, you agree to the updated version.

17. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us at:

Sundae Foods Inc.
 📧 hello@sundaefoods.com
 📍 Delaware, USA